mbk4d Privacy Policy

This page describes what we collect when you use mbk4d and how we keep that data protected. We collect personal information—your email, phone number, national ID, and payment details—only to verify your identity, process your transactions, and comply with local law. We do not sell your data to third parties. We do not use your information for marketing without your consent.

Our servers may sit outside your jurisdiction, but we apply the same data protection standards everywhere. We encrypt sensitive information in transit and at rest. We limit access to your data to staff who need it to serve you. If you have questions about how we handle your information, this policy explains our practices in detail.

We update this policy occasionally as our service evolves. We will notify you of material changes via email. Your continued use of mbk4d after a policy update means you accept the new terms.

What data we collect on mbk4d

Account information

When you sign up for mbk4d, we ask for your email address and phone number. We use these to verify your identity and send you account notifications. We also ask for a password, which we hash and store securely—we never store your password in plain text.

Before your first withdrawal, we conduct KYC (Know Your Customer) verification. We ask for your full name, date of birth, national ID number, and a photo of your ID. We use this information to confirm your identity and comply with local regulations. We store this information securely and do not share it with third parties except where required by law.

Transaction data

We record every deposit and withdrawal you make on mbk4d. We log the date, time, amount, payment method, and status. We use this data to process your transactions, detect fraud, and comply with financial regulations. We keep transaction records for seven years as required by law.

When you deposit via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or a bank transfer to mobile banking, local payment, online payment, or e-wallet, we receive confirmation from your payment provider. We do not store your card number, wallet credentials, or bank account details—your payment provider handles that. We store only a reference to your transaction.

Gameplay and prediction data

We record every prediction you place on mbk4d—whether it's a Champions League market, Liga 1 match, or live-dealer table. We log the game, your prediction, your stake, the odds, and the result. We use this data to calculate your winnings, detect unusual patterns, and improve our service. We keep gameplay records for your account history and for regulatory compliance.

Device and usage data

We collect information about your device—your operating system, browser type, and app version. We log your IP address, the pages you visit, and how long you spend on each. We use this data to diagnose technical issues, optimize our app, and detect fraud. We do not use this data to identify you personally unless you're already logged in.

Cookies and tracking

We use cookies to remember your login session and your preferences (language, theme). Cookies are small files stored on your device. They help us recognize you when you return to mbk4d and keep you logged in. You can disable cookies in your browser settings, but some features of mbk4d may not work without them.

We do not use cookies to track you across other websites. We do not sell cookie data to advertisers. We use cookies only to improve your experience on mbk4d.

How we use and protect your data on mbk4d

Data use

We use your data for these purposes: to verify your identity and prevent fraud, to process your deposits and withdrawals, to calculate your winnings and payouts, to comply with local financial and gaming regulations, to diagnose technical issues and improve our service, and to communicate with you about your account.

We do not use your data for marketing without your explicit consent. We do not sell your data to third parties. We do not share your data with advertisers or data brokers. We share your data only with payment processors (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet) to process your transactions, and with legal authorities if required by law.

Data security

We encrypt all data in transit using TLS (Transport Layer Security). This means your data is scrambled when it travels between your device and our servers. We encrypt sensitive data at rest—your ID information, payment details, and transaction history are encrypted on our servers.

We limit access to your data to staff who need it to serve you. Our team members sign confidentiality agreements. We conduct regular security audits to identify and fix vulnerabilities. If we discover a data breach, we will notify you within 72 hours as required by law.

Data retention

We keep your account information as long as your account is active. If you close your account, we retain your data for seven years to comply with financial regulations. After seven years, we delete your data unless we're required to keep it longer by law.

We keep transaction records for seven years. We keep gameplay records for your account history and for regulatory compliance. We keep device and usage logs for 90 days, then delete them.

We at mbk4d believe your data is yours. We protect it, we do not sell it, and we use it only to serve you.

Your rights

You have the right to access your data. You can request a copy of all information we hold about you. You have the right to correct inaccurate data. If your name or contact information changes, you can update it in your account settings. You have the right to delete your account and request deletion of your data, subject to our seven-year retention requirement for financial records.

You have the right to object to how we use your data. If you believe we're using your data unlawfully, you can file a complaint with your local data protection authority. To exercise any of these rights, contact our support team with your request. We will respond within 30 days.

Third-party processors

We work with third-party processors to deliver our service. Our payment processors (mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment) handle your payment information. Our hosting provider stores our servers. Our analytics provider helps us understand how you use mbk4d. These processors have their own privacy policies and data protection practices. We require them to meet our security standards and to use your data only for the purposes we specify.

Jurisdiction and data transfers

Our servers may be located outside your jurisdiction. When you use mbk4d from Jakarta, Surabaya, Bandung, Medan, or Semarang, your data may be transferred to servers in other countries. We apply the same data protection standards everywhere. We comply with local data protection laws in every jurisdiction where we operate.

Our services are available only where local law permits. We do not offer our services in jurisdictions where online wagering is prohibited. If you access mbk4d from a restricted jurisdiction, we will not process your data.

Contact and complaints

If you have questions about this privacy policy or how we handle your data, contact our support team. We offer English and Indonesian support during active hours. If you believe we've violated your privacy rights, you can file a complaint with us or with your local data protection authority.